Privacy policy

Welcome to the website www.jacaroupuzzles.com/boutique (hereinafter referred to as the “Site”). This document sets out the policy of JaCaRou Puzzles, which operates the Site, regarding the protection of personal information. This policy is based on the laws in force in Canada, including the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector (R.S.Q., chapter P-39.1) in the province of Quebec, where the company’s head office is located. We make no representation that this policy complies with the laws of the province or state of residence of your business.


1. GENERAL

The protection of your personal information and the information collected about you is important to us. In this Privacy Policy (the “Policy”), we want to inform you about the reasons why we collect information about you, the ways in which we collect this data (the “Information”), how we store it, and how we use it.


2. CONSENT TO THE POLICY

By viewing the Site, you agree to be bound by this Policy. We reserve the right, at any time, at our sole discretion, and without notice, to modify the Policy. By continuing to view the Site, you consent to any modifications made to the Policy and agree to be bound by it as amended. We recommend that you review the Policy regularly.


3. OTHER APPLICABLE AGREEMENTS

The use and purchase of products on the Site are governed by the Terms of Use and the Terms and Conditions of Sale of the Merchants (the “Terms and Conditions”). By viewing the Site, you acknowledge that you have read these Terms and Conditions and agree to be bound by them. If you do not accept these terms, please do not use the Site.


4. INFORMATION COLLECTED

The Information collected about you may include, but is not limited to, your name, company name, mailing address, telephone number, email address, fax number, age, cookies, IP addresses, billing address, credit card number and expiration date, etc. We also collect information about your use of the Site, including the dates and times of your visits, pages viewed, documents downloaded, the type of web browser you use during your visit, and your electronic communications with us (including emails and live chat).


5. STORAGE AND PROTECTION OF INFORMATION

We retain Information for as long as reasonably necessary for the purposes described in the Policy or, if required by law, for a longer period. We store Information on secure servers and take reasonable measures to protect it against misuse, loss, alteration, or disclosure. Our employees, representatives, and agents are bound by the Policy. The content of the Site is intended for adults or for minors represented by adults, as the case may be. We do not knowingly collect Information about minors. By using the Site, you represent that you are of legal age; if not, you represent that you are assisted by your parents or legal guardians. Otherwise, we kindly ask that you stop using the Site.


6. USE OF INFORMATION

We reserve the right to use Information internally, at our discretion, including for the following purposes: to process your orders and respond to your inquiries; to send you or your friends, family members, and colleagues the products you ordered for them; to improve our customer service, product line, and sales results; to stay in contact with you in order to inform you about promotions, special offers, draws, giveaways, discounts, and other benefits for which you have voluntarily provided personal information; to provide you with ongoing personalized service and information about our products, services, and company; to analyze how you use the Site and how you navigate it; to administer sales; to perform accounting and administration; and to track trends and statistics.


7. SHARING INFORMATION WITH THIRD PARTIES

If you visit or purchase products on the Site, or participate in a contest, survey, promotion, or special offer, we may share Information with our employees, representatives, agents, and partners, in accordance with this Policy. Under no circumstances do we knowingly disclose or sell Information to a third party. We reserve the right to transmit Information to a third party for purposes such as delivery of goods (to the designated carrier) and preparation of tax filings for sales taxes (GST, QST, VAT). We may disclose Information to advertisers for marketing and promotional purposes. However, such disclosed information may not be used to personally identify you. Your name, email, phone number, and address will never knowingly be disclosed to advertisers. We also reserve the right to disclose Information as required by law, pursuant to a legally obtained request, and when necessary to protect our property, interests, and rights.


8. HYPERLINKS

The Site may contain links to websites operated by third parties that may also collect your personal information. This Policy does not apply to the practices of those third parties, and we assume no responsibility for them. By using the Site or accessing third-party sites linked to the Site, you release us from any liability for the actions or omissions of those third parties. Please review the privacy policy of each website you visit.


9. COOKIES

In accordance with common practices, we may transmit a cookie to your hard drive in order to analyze your activity on the Site and to recognize you during your next visit. These cookies are only used to identify your computer to our servers during your next visit.


10. UNSUBSCRIBING FROM PROMOTIONAL MATERIAL

You may withdraw your consent at any time by contacting us, even if you have previously consented to the collection, use, and/or disclosure of Information as set out in this document. You may also unsubscribe from our newsletter at any time by clicking the “unsubscribe” link found at the bottom of emails you receive.


Last updated: March 23, 2023